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Rapid ID scanning right at your fingertips.

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Know Your Customers

Know Your Customers

Scan your patrons’ information with the touch of a button. Use one or multiple scanners to build a CRM database with unlimited records that can be reviewed and exported. Once you scan an ID the information is stored locally on your iPhone, iPod or iPad. You can register for free to have your scan history uploaded to the cloud and accessed via a web portal. Create your own network of scanners by using the same login for all your ID scanners for free. Best of all, you can login to the cloud to consolidate, view, report, and export your ID scan history from all your ID scanners in one place.

Identify Patrons

Identify Patrons

You can use the ID Scanner App as the ultimate hand held customer relationship management software. With the ID Scanner App you can create multiple tags such as VIP, Banned, Top Prospect, Referral Lead, etc. Track key individuals by attaching tags to them and be notified every time their ID is scanned. Best of all, you can create unlimited tags and share tagged individuals across all your devices using the ID Scanner App.

Identify Patrons
Validate IDs

Validate IDs

Every time you scan an ID with the ID Scanner App, it automatically checks to see if the ID is legitimate or fake. It can also identify underage individuals, check the expiry date of the ID, and tell you if the ID has already been scanned before. Rely on the ID Scanner App to validate all of your scanned IDs instantly and with confidence.

Multiplatform

Simple and Powerful

This easy to use ID scanner uses the camera from your iPod, iPhone or Android phone to scan the 2D barcodes off the ID. All North American states and provinces have a 2D barcode on their current valid ID with the exception of AL, IL and MI.

Multiplatform
Handheld iPod Case

Fast and Rugged

An optional ID scanning case can be purchased to increase the speed of scanning IDs. This rugged case protects the iPhone/iPod, uses its own battery for scanning and works perfect in pitch black environments. The ID scanning case can also scan IDs with magnetic strips which account for the majority of the older issued and expired IDs.

Dashboards

ID Scanner App – FREE

Free to use with unlimited ID scanning units, sharing the same patron tags and consolidating the scan history. Send out unlimited SMS text messages and use demographic smart filters to reach your audience. Register for free for an account through the iOS or Android app.

Dashboards

Online Web Portal – FREE

Free to use with unlimited ID scanning units, sharing the same patron tags and consolidating the scan history. Register for free for an account through the iOS or Android app.

Dedicated Scanning Case (Optional) – Only $799

Speed up your scans with this rugged ID scanning case that comes with its own barcode reader and magnetic strip reader. This scanning case will read the majority of government-issued IDs and has its own battery that allows for longer scanning periods. Available for iPod Touch (5th generation), iPhone 5 and 5S.

Handheld iPod Case

Contact Us

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© 2016 Servall Biometrics Inc. All Rights Reserved. Terms & Conditions | Privacy Policy

See our full ID scanning suite, PatronScan: The World's Best ID Scanner – North America | Australia | United Kingdom

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Servall Biometrics. The collective work includes works that are licensed to Servall Biometrics. Servall Biometrics ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Servall Biometrics products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Servall Biometrics. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Servall Biometrics. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Servall Biometrics used in the site are trademarks or registered trademarks of Servall Biometrics.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Servall Biometrics disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Servall Biometrics does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Servall Biometrics does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Servall Biometrics shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Servall Biometrics has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Servall Biometrics product is mistakenly listed at an incorrect price, Servall Biometrics reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Servall Biometrics reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Servall Biometrics shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Servall Biometrics without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Servall Biometrics may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Servall Biometrics

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of NC;U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of shall be in the state or federal courts located in Lincoln County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Servall Biometrics) must be commenced within one (1) year after the claim or cause of action arises. Servall Biometrics failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Servall Biometrics may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Servall Biometrics or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Servall Biometrics does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site.

Indemnification

You agree to indemnify, defend, and hold harmless Servall Biometrics its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Ordering

Orders should be placed online using the shopping cart. If you encounter any difficulties, please contact us at 877-778-9798 and we'll be happy to assist you. For customers who do not want to give credit card information online, please create your order in the shopping cart and choose Phone Order as your method of payment at time of check out, submit your order and please call us at 877-778-9798

All orders must be prepaid by credit card or PayPal (Orders paid via PayPal e-checks will be held until PayPal advises your funds have been received. We reserve the right to cancel orders shipped to unverified PayPal accounts or those shipped to a third party. On Credit Card transactions, if the Bill To and Ship To are not the same, at our discretion, we will request a Credit Card Authorization Form be submitted to us, along with a copy of the Bill To party's Credit Card and Driver’s License for orders to be shipped to a third party.

Shipping

We offer flat shipping fee to domestic (USA and Canada) Customers. For international shipping please contact us at 877-778-9798. If for some reason the shipping rate is more than what you paid online, you agree for us to bill your credit card for the full or remaining shipping charge. We will notify you in advance and if you do not agree, We reserve the right to cancel your order.

Order Turnaround

Servall Biometrics ships everyday Monday - Friday 8am - 6pm. We strive to process your order & ship within 3 business days. If your order is urgent, please call us at 877-778-9798 to “expedite” your order for an additional fee.

Order Cancellations

Because our orders are processed so quickly, The actual amount of time will vary depending upon the season, but in most cases the order will have undergone processing in less than three hours and therefore will not be able to be cancelled.

Returns

Products may not be returned because once shipped we can no longer guarantee the quality of the products for our customers. Defective or damaged merchandise will be replaced by Servall Biometrics. In the event we make an error, we will gladly authorize the return of incorrect or defective merchandise and pay for the return shipping costs on domestic orders. Should we omit an item on domestic orders, we will ship it to you on notification of the shortage provided you contact us within 3 days of delivery. You agree to carefully inspect all products upon arrival and report any problems or need for replacement within 3 days of receiving the goods.

Damage Claims

Please inspect all packages at time of delivery and, if damaged, note on the UPS driver's delivery receipt when you sign for it, contact UPS by phone (1-800-PICKUPS) to report it directly to them, and then contact us so we may process your claim. If you notice any damaged items upon unpacking your order, leave the box and contents as is, save all of the packing material and contact UPS to arrange an inspection of your package, and contact us so we may process your claim.

Special Promotions

From time to time, we run special promotions on select products for limited periods of time. This could be based on various reasons including bulk discounts that we negotiated with our vendors or clearance discounts on discontinued items.

User Agreement

Customers should purchase products from Servall Biometrics with the clear understanding that all products must be used at the customers own discretion. Servall Biometrics shall not be held responsible for any damages related to the collection and disclosure of personal information of scanned patrons. Servall Biometrics advises the customer to inquire about your local privacy laws to ensure that your use of the product falls within acceptable and legal use of private information. The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties, and privacy laws. Servall Biometrics (and affiliated companies) reserves the right to update product prices at any time, for any reason. While we strive to maintain accurate and timely price information, we are not ultimately responsible for errors, omissions, or otherwise inaccurate prices on the website. The final amount of money due per order is always determined at checkout time, not during shopping cart selection.

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What information do we collect?

We collect information from you when you register on our site, place an order, fill out a form or Use the associated ID Scanner App applications.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website(we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
  • To send periodic emails (The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their web portal application and going to the 'My Account' page.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www,idscannerapp.com

Your Consent

By using our site, you consent to our website's privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

idscannerapp.com
#370, 5222-130 Ave SE
Calgary, Alberta T2Z 0G4
Canada
privacy@idscannerapp.com
877-778-9798

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